top of page
w
a
t
e
r

h
e
a
t
e
r
s
Terms & Conditions

Terms, Conditions, Warranty, Shipping & Returns

PAYMENTS:

• PayPal and all major Credit Cards (Visa, MasterCard, American Express and Discover) as well as debit cards.

​

SHIPPING INFO:

• All orders are usually shipped out between 1 or 3  business days.

• Shipment days are Monday through Friday.

• We don't ship to California, Alaska, Puerto Rico, Hawaii and Virgin Island.

• Tracking information is sent to every customer automatically at the time of shipment and is always available if needed.

• All orders are inspected prior to shipment and are insured against loss or damage in transit.

• For estimated delivery dates, see Transit Times.

*We don't ship to any international country.

​

​

CUSTOMER SERVICE:

*Our friendly small team is here to serve your needs.

Contact us if you have any questions or need any assistance with your future purchase. Our store hours are: 

Monday through Friday, 7.00am - 6.00pm Eastern Standard Time.

• Customers will pay the return shipping label.

• Order Number, Name and Last Name is required for all returns. Buyer is responsible for return shipping charges. 

• Product(s) must be returned in original condition, undamaged, unopened, unused, uncut.

​

 RETURNS: 

30 Days.

Buyers will pay the shipping label to return the item. 

The item needs to arrive in perfect condition UNUSED, UNOPENED, in the same way that it was packed. If the item arrive damaged. Also we will deduct the Original shipping cost before doing any refund. 

30% restocking fee will be apply to any return (if apply).

​

​

Warranty: 

1 Year Warranty (Starting on the time of the purchase)

​

Terms and Conditions:
- Signature required on the delivery by FedEx with not exceptions. 3 Attempts will be made if no one is available to sign the portable sink will be returned to us and you will get a partial refund . 
- The one (1)  year warranty applies only to the first owner, The warranty is not transferable under any circumstance. 
- This Unit is for Indoor use only.
- No international shipping.
- Order number, name and last name will be required for assistance  and warranty. 
- No warranty for the product outside of the US.
- The purpose of the unit is only for handwashing.
- We don’t offer service, if for any reason the part stop working  and it’s under warranty you will get a replacement.
-We don't offer service, if the unit is under warranty (Between One year or less and 90 days or more), we offer replacement for the damage part or partial refund. The warranty will be apply starting on the purchase date.

-The unit can not be used on flammable areas.

bottom of page